DigitBridge Terms of Service
Last Updated: January 13, 2026
These Terms of Service (“Terms”) govern your access to and use of the DigitBridge website, products, services, software, and related offerings (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use the Services.
1. About DigitBridge
DigitBridge provides a cloud-based, all-in-one operating system designed to support the operational needs of consumer-goods businesses, including inventory management, order management, fulfillment workflows, integrations, reporting, and related services.
2. Acceptance of Terms
By accessing the DigitBridge website, requesting a demo, submitting information through our forms, or using any portion of the Services (including demo, sandbox, or trial environments), you agree to these Terms.
If you are using the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.
3. Relationship to Signed Agreements
If you have entered into a separate written agreement with DigitBridge, such as a Master Subscription Agreement, Service Agreement, or similar contract (“Customer Agreement”), that agreement governs your use of the Services.
In the event of a conflict between these Terms and a Customer Agreement, the Customer Agreement will control.
4. Eligibility and Account Responsibilities
You must be at least 18 years old to use the Services.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate and complete information and to keep your account information up to date.
5. Permitted Use and Restrictions
You may use the Services solely for lawful business purposes.
You may not:
- Reverse engineer, decompile, or attempt to extract source code
- Copy, modify, or create derivative works of the Services
- Use the Services to build a competing product
- Access the Services for unauthorized benchmarking or competitive analysis
- Interfere with system integrity or security
- Misuse demo, sandbox, or trial environments
6. Intellectual Property
All rights, title, and interest in and to the Services, including software, documentation, trademarks, and proprietary technology, are owned by DigitBridge or its licensors.
These Terms grant you a limited, non-exclusive, non-transferable right to access and use the Services in accordance with these Terms. No other rights are granted.
7. Customer Data
You retain ownership of all data you submit to the Services (“Customer Data”).
DigitBridge does not sell or monetize Customer Data.
By using the Services, you grant DigitBridge the right to process Customer Data solely to provide and improve the Services, in accordance with applicable law and any Customer Agreement.
8. Fees and Payments
Use of certain Services may require payment of subscription fees, onboarding fees, and digital transaction fees.
Pricing, payment terms, and billing details are governed by your Customer Agreement or applicable order form. DigitBridge may modify pricing for new customers or renewals with notice, as permitted by law.
9. Confidentiality
Non-public information disclosed through demos, sandbox environments, documentation, or other materials is considered confidential.
You agree not to disclose or misuse confidential information belonging to DigitBridge or its customers.
10. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIGITBRIDGE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
DigitBridge does not warrant that the Services will be uninterrupted or error-free.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIGITBRIDGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION.
DigitBridge’s total liability under these Terms shall not exceed the amounts paid to DigitBridge by you in the twelve (12) months preceding the claim, or one hundred dollars ($100) if no fees were paid.
12. Termination
DigitBridge may suspend or terminate access to the Services at any time for violation of these Terms, misuse of the Services, or to comply with legal obligations.
Upon termination, your right to use the Services will immediately cease.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
14. Changes to These Terms
DigitBridge may update these Terms from time to time. Updated Terms will be posted on this page with a revised “Last Updated” date.
Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
15. Contact Information
If you have questions about these Terms, the Services, or DigitBridge partnerships (including QuickBooks),