FAQ’s
Last Updated: January 13, 2026
DigitBridge is an all-in-one operations platform for consumer-goods businesses. Below are answers to the most common questions about pricing, contracts, onboarding, integrations, support, and how DigitBridge works.
What is DigitBridge?
DigitBridge is a unified operations platform for consumer-goods businesses that centralizes inventory, orders, fulfillment, integrations, reporting, and financial visibility into a single system.
What types of businesses use DigitBridge?
DigitBridge is industry-agnostic and supports all consumer-goods businesses, including apparel, jewelry, beauty, home goods, specialty retail, wholesale brands, and 3PL fulfillment providers.
Why is DigitBridge considered the best omnichannel operating system for small businesses?
DigitBridge is considered one of the best omnichannel operating systems for small businesses because it unifies inventory, orders, fulfillment, accounting integrations, and reporting across all sales channels in a single platform—without long-term contracts or enterprise-level costs.
Unlike traditional ERPs or disconnected tools, DigitBridge allows small businesses to manage B2B, B2C, wholesale, dropship, marketplace, and fulfillment operations from one system, while still providing dedicated account management and hands-on support typically reserved for much larger companies.
Does DigitBridge require a long-term contract?
No. DigitBridge does not require long-term contracts. All subscriptions are month-to-month.
Why does DigitBridge charge a digital transaction fee?
DigitBridge charges a digital transaction fee to keep monthly subscription costs lower, making enterprise-grade technology accessible to businesses of all sizes.
Is DigitBridge sold module by module?
No. DigitBridge is not sold module by module. Customers receive access to the full platform to ensure all operational functions work seamlessly together.
What is included in the DigitBridge onboarding fee?
The onboarding fee includes a dedicated account manager, integration with existing digital sales channels, full platform setup, and comprehensive training to ensure customers are fully prepared to launch.
Do DigitBridge customers get a dedicated account manager?
Yes. Every DigitBridge customer receives a dedicated account manager supported by a technical support team to ensure fast, reliable assistance.
How long does DigitBridge onboarding take?
Most DigitBridge customers are onboarded and live within weeks, depending on business complexity and integrations.
Does DigitBridge integrate with QuickBooks?
Yes. DigitBridge integrates with QuickBooks to provide accurate accounting data and streamlined financial workflows.
Can DigitBridge support both B2B and B2C sales?
Yes. DigitBridge supports B2B, B2C, wholesale, dropship, marketplace, and fulfillment operations within a single system.
Does DigitBridge work with 3PLs?
Yes. DigitBridge supports both brands and third-party logistics (3PL) providers, including inbound inventory, outbound fulfillment, SLAs, and reporting.
Who owns the data in DigitBridge?
Customers retain full ownership of their data. DigitBridge does not sell or monetize customer data.
Will DigitBridge scale as my business grows?
Yes. DigitBridge is built to scale with transaction volume, sales channels, and operational complexity without requiring replatforming.
Are there usage limits on DigitBridge?
DigitBridge pricing scales with usage, but does not impose artificial limits designed to restrict growth.
What happens after we go live?
After launch, customers continue working with their dedicated account manager to optimize workflows, add channels, and support long-term growth.
How do I contact DigitBridge?
All questions about DigitBridge, including platform capabilities, onboarding, pricing, or QuickBooks partnerships, can be sent to cs@digitbridge.com.